> For the complete documentation index, see [llms.txt](https://themochi-app.gitbook.io/mochi-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://themochi-app.gitbook.io/mochi-docs/feature-and-settings/intelligence.md). # Intelligence The Intelligence settings control Mochi's AI capabilities — how it understands your business, communicates in your style, and handles conversations. ## Available From Day One These features work immediately after onboarding — no minimum data required. ### Spam Filter Mochi automatically filters spam conversations so your team doesn't waste time on them. {% hint style="success" %} **Enabled by default** {% endhint %} * Customize the spam detection rules with a custom prompt * Filtered conversations are excluded from your pipeline ### Lead Summaries AI generates summaries for new leads based on their conversation. Customize the summary prompt to control what the AI focuses on. ### Custom AI Prompts Fine-tune how these features work: * **Lead summary prompt** — How AI summarizes new leads * **Spam filter prompt** — How AI identifies and filters spam conversations ## Unlocked After 500 Inbox Messages The advanced AI features — Creator DNA, AI Setter, and conversation analysis — require at least **500 inbox messages** to have enough data to learn from. Once you hit that threshold, they turn on automatically. ### Creator DNA Creator DNA is how the AI learns to sound like you and sell like you. It consists of four profiles: #### Voice Profile How you communicate — your tone, vocabulary, and style. The AI uses this to generate responses and voice notes that match your natural communication patterns. #### Sales Playbook Your sales methodology — the scripts, frameworks, and approaches your team uses to move leads through the funnel. This informs AI reply suggestions and conversation analysis. #### Audience Profile Who your ideal customers are — demographics, pain points, goals, and buying signals. Helps the AI identify and qualify leads more accurately. #### Offer Profile What you sell — your products, services, pricing tiers, and value propositions. Ensures AI suggestions reference the right offers at the right time. ### AI Setter Configuration #### AI Phase Once unlocked, control how much the AI does: * **Disabled** — No AI features * **Analytics Only** — AI analyzes conversations but never sends messages * **Full** — AI suggests replies and can handle conversations during Away Mode #### Away Mode Settings Configure what happens when your team is unavailable: * **Enable/disable** per organization or per team member * **Timeout duration** — How long to wait (1 minute to 24 hours) before AI takes over * Default is 30 minutes --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://themochi-app.gitbook.io/mochi-docs/feature-and-settings/intelligence.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.